Privacy policy

Who we are

Laurence(“we”, “us”) operates this online ordering website. We are the data controller for personal information you provide when placing an order.

What we collect

When you place an order we collect:

• Your name and contact details (phone, email)
• Your delivery address, if applicable
• The contents of your order, including any special instructions
• Technical information such as your IP address and device type, used to keep the service secure

We don't collect payment card details ourselves — when card payments are enabled they are processed by a third-party payment provider.

Why we use it

We use this information to take and fulfil your order, contact you about your order, and meet our legal obligations (for example, food safety and tax records). Our lawful basis is the performance of the contract you enter into when placing an order.

How long we keep it

Order records are retained as required by HMRC and food-safety regulations. We delete personal data we no longer need.

Your rights

Under the UK GDPR you have the right to access the personal data we hold about you, ask us to correct or delete it, restrict or object to processing, and receive a copy in a portable format. You can also complain to the Information Commissioner's Office (ico.org.uk).

Cookies

We only use cookies and similar storage that are strictly necessary to run the site — including saving your basket between visits. We don't use tracking or advertising cookies.